Motorola Solutions connects people through technology. Businesses and government agencies around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.
You can find Motorola Solutions products and services in a wide range of workplaces. From the retail floor to the warehouse floor, and from the small town police station to the most secure government offices, our products support customers who make up the diverse global economy. We are proud that our products support mobile transactions of all kinds, as well as the safety and security of citizens everywhere.
Certified Service Center
The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.
Showing our customers that we mean business!
Becoming a Certified Service Center demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our service center. It let your customers know that they are guaranteed high quality. Our service deserves to be recognized, so take your business one step beyond the rest.
Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance. Our business will be listed in the CSC directory – to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.
To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.
- Facility Service Capability
- Code of Conduct
- Appropriate Test Equipment and Tools
- Customer Service and Warranty Policy
- Management Skills
- Technician Certifications
- Licensing and Insurance
- Professional Appearance
In cooperation with Motorola, ETA offers both basic & advanced certifications for Motorola Technicians and Service Stations. Motorola would like for the technicians to take the basic electronics Associate CET exam. Many techs are also choosing to take the full journeyman level CET by taking either the WCM or USMSS certification and others have gone on to attain Senior or even Master level CET certification.